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Quick Start Guide

Quick start guide describes how in a few steps setup a virtual pbx pbxspace.

Creating pbxspace account

  • Enter into the web browser www.pbxspace.eu.
  • Click on the CREATE ACCOUNT.
  • Select the type of account, enter your e-mail address (future administration username) and password, select the time zone (important for the date of payments, orders or expiration) and language (the language of the user account interface and automatic e-mail system). After entering personal data confirm them through CREATE button.
  • Confirm authorization e-mail sent to your entered e-mail.
  • If you choose the test Trial account, you have 3 days to try out virtual pbx pbxspace without any restrictions. In addition, you can switch between different types of accounts, so easy to decide what is right for you.
  • If you choose one of the payable accounts, you must first pay the required amount by credit card, or PayPal account respectively.

Login to user account

  • Enter into the web browser www.pbxspace.eu.
  • In Login section enter your user name and password.
  • USER ZONE of your account allows you the full control and management of it.

Login to the pbx administration

  • Clicking on the link Login to PBX in the USER ZONE you will be automatically redirected to your virtual PBX.

Creating connection to the telephone operator

  • Click on the panel CONNECTIONS to the creation of functional connections between the PBX and the telephone operator.
  • In the New Connection type in the name of the new connection, select one of the preset profiles (which must correspond to the operator - otherwise leave the "custom") and select the type of connection (usually "register").
  • Following the imposition of a button SAVE fill the remaining data that come from your operator:
       Phone number: public phone number
       User name: your user name
       Password: your password
       Language: the language in which to play messages to callee
  • Clicking on the SAVE button you create a full interconnection between the virtual pbx pbxspace and a telephone operator. If you've done all this correctly, besides the newly created connection appears register.

Creating a user extension

  • Click on the panel USERS to enter a new user of virtual pbx.
  • Into Extension Number enter your new extension number.
  • Fill in your personal data into the table:
       Last Name: your last name
       Firts Name: your first name
       E-mail: your valid e-mail address
       New password: your passowrd
       Repeat password: re-enter password for control
       Country: country you are in (important for dialing outgoing calls!)
       Language: the language in which to play messages to callee
       Time zone: time zone, where you are
  • The imposition of a button SAVE creates user extension with its number and user, and which is now evident in the User list.
  • Enable the use of the line by checking the field "enabled" in the Access control list and then determine what types of outgoing calls can be made:
    pbx: local free calls inside the pbx; land: calls to geographical and nongeographical numbers (aka land lines); gsm: calls to gsm (mobile/cell phone) numbers belonging to national operators; int: calls to numbers belonging to foreign countries.
  • Save your changes by clicking on SAVE.

End-user equipment login

  • Connect your end-user equipment to the internet. Alternatively, install on your computer one of a software clients.
  • A list of recommended software and hardware end-user equipment, including the setting, can be found here.
  • Enter into the end-user equipment at least the following:
       Username: the number of your user account, followed by an asterisk and the number of your extension (such as 0002*21)
       Password: password you entered when creating connection
       Register: pbx.pbxspace.eu
  • If you have everything set up correctly, now appears in the virtual pbx in the list of user extensions besides your extension on.

Call routing setup

  • Click on the panel ROUTES to setup the routing of outgoing and incoming calls.
  • Using the Select icon choose extension number from the left list of users extensions.
  • On the right panel select the tab incoming numbers and using Link icon assign to your extension public telephone number obtained from your telephone operator. From that moment all incoming calls to that phone number ring on your end-user equipment!
  • Now select the tab outgoing connections and using Link icon assign to your extension outgoing connection that you've already created on the panel CONNECTIONS. To use this connection for placing outgoing calls, the user extesnsion must have assigned at least one outgoing identification!
  • Then select the tab outgoing CLIPs and using Link icon assign outgoing identification to your extension, ie the number you entered in the Phone number field when creating connections.
  • You can now on your end-user equipment not only receive calls directed to telephone number obtained from your telephone operator, but also through it to carry out outgoing calls outside the virtual pbx pbxspace. The only requirement is that your account at operator has sufficient credit and that your user's extension has allowed called destination in the Access control list in the USERS panel.

Dialing numbers

  • The dialing of numbers – both internal and external – is carried out simply by dialing the number, without any prefixes, the usual way in the country which the user has set.
  • Some special pbx features can be forced by two-digits prefix separated from the phone number by asterisk "*". Prefix "xy*" activates the selection of outgoing connection number "x" and outgoing identification number "y" to call external numbers. Prefix "0y*" will necessitate the use of Least Cost Routing (LCR) and the prefix "x0*" forces suppression of identification (your phone number will not show to the callee).

Virtual private branch exchange pbxspace is a very powerful tool that allows usage of the most advanced features of modern telecommunications. In order to be able to use these functions properly and correctly, it is necessary to acquaint them in detail. Sufficient information can be found in the administration manual, which is available on the INFO panel in your virtual pbx!